Betway supports Responsible Gaming. On this page you can find test if your gaming behaviour is problematic. An extensive list of help facilities per province are listed below.
SOS GAMBLING is a free helpline for you and your family or friends. You can reach them 24/7 by phone on 0800/35.777.
In this folder of the Belgian Gaming Commission you can find more information on gaming addiction and where to go if you think your behaviour might be problematic.
Financial risk or debt are not only at stake. By playing excessively, the player runs other risks which can have a strong negative impact on himself and those around him: anxiety, aggressiveness, isolation, separation, divorce, health problems, depression, suicidal thoughts are other consequences of excessive gambling. In any case, gambling will never be the solution to financial, family or other problems, but will only make them worse. Keeping gambling will not solve gambling debts either.
Talking to a professional about one’s problems can help.
Go to gokhulp.be for more information.
Do not hesitate to go to the information and self-help website to take the test to see if your gambling behavior affects your health. In case of financial problems, do not hesitate to ask for help from a competent service in debt mediation or assistance in budget management.
You will find the contact details of these services at the community’s public social welfare centres (CPAS-OCMW) and for Brussels: www.grepa.be; for Wallonia: http://socialsante.wallonie.be/surendettement/citoyen/?q=services-mediation-debts; for Flanders: CAW (lien https://www.caw.be/ ) or www.eerstehulpbijschulden.be.
Gambling is primarily a form of entertainment but can also lead to a lot of problems. In that case, it becomes an indispensable part of your life, a real drug, which makes you totally lose control of the situation. This leaflet is not only intended as a preventive action, but to give heart to gambling addicts and remind them that they are not alone in facing the problem. There are people they can count on.
When are you addicted? Gambling addiction doesn’t happen overnight. It gradually becomes harder to resist the urge to gamble. In the beginning, you perceive gambling as an amusing pastime. Pretty soon, you need more and more money to gamble, you spend more and more time gambling. Borrowed money has to be repaid, and family and friends take second place to gambling. Although you don’t notice it immediately, you become dependent on gambling, and it becomes an obsession. Even if somebody says something to you about it, you continue, at all costs. But you cannot recoup your losses. Gambling becomes your only interest. It isolates you from the outside world and causes you (financial, health) problems. You lose your zest for living. By taking these tips, you can keep gambling fun.
> Before starting to gamble : try to set an amount of money and time for you to gamble
> Always be aware : how much time it is taking you, and How much it costs you
> Don’t try to recoup your losses
> Don’t gamble your entire winnings
> Bear in mind that ultimately, you will lose more than you will win.
Are you gambling too much?
This “EIGHT gambling screen” was developed by Sean Sullivan (1999). If you answered “yes” 4 times or more, it may mean that you have a problem. The result of the test may be different, depending on whether you answer how it used to be or how it is now.
To test whether gambling is having an influence on your health, you can complete the following test. Answer the test as honestly as possible.
If you think that gambling is having a negative impact on your health, it would be advisable to talk about it to your doctor or a person you trust. You can also contact an organisation that provides assistance in your area to discuss your concerns.
Pathological gambling was recognised by the World Health Organisation as an illness in 1980.
BRUSSELS
Association for preventing abuse and protecting players
Rue d'Atois 16
1000 Brussels
02/514.02.08
Internet and Gambling Disorders Clinic - Department of Psychiatry
Av. Hippocrate 10
1200 Brussels
02/764.21.60
Dostoievski pathological gambling clinic
Medical psychiatry and psychology service / Brugmann University Hospital Centre
Place Van Gehuchten 4
1020 Brussels
02/477.27.77
Clinique du Jeu (gambling clinic) (fr)
Centrum voor geestesgezondheid Brussel / Houba
Houba de Strooperlaan 136
1020 Brussels
02/478.90.90
Gamblers Anonymous Brussels
Avenue Henri Jaspar 117
1060 Brussels
02/538.08.80
0477/59.96.75
Gamblers Anonymous Brussels
Rue du Vautour 2
1000 Brussels
0471/817167
Le pelican asbl
Rue Vanderborght 20
1081 Koekelberg
02/502.08.61
WALLOON BRABANT
Louvain-la-Neuve guidance centre
Certified mental health service
Grand Place 43
1348 Louvain-la-Neuve
010/47.44.08
010/47.87.42
LIEGE
Gamblers Anonymous of Liège
Rue de l'Eglise 3
4032 Liège (Chênée)
0486/18.40.90
Gamblers Anonymous (fr)
Gamblers Anonymous (nl)
La Clé outpatients hospital
Boulevard de la Constitution 153
4020 Liège
04/342.65.96
"Petit Bourgogne" psychiatric hospital centre
Rue Professeur Mahaim 84
4000 Liège
04/254.77.11
Social centre of the province of Liège
Rue Beeckman 26
4000 Liège
04/237.93.18
HAINAUT
CAAT
Rue de Biezet 2
7600 Péruwelz
069/77.05.74
069/85.86.22
Gamblers Anonymous of Tournai
Rue du Chatêau 19
7500 Tournai
0497/81.45.86
Vincent Van Gogh Hospital - (Charleroi university hospital)
Rue de l'Hôpital, 55
6030 Marchienne-au-Pont
071/92.35.09
http://www.chu-charleroi.be/sites/hopital-vincent-van-gogh
Service de Prévention Ville de Mons - Programme de Prévention et de réduction des risques liés aux assuétudes
Rue de la Seuwe 15
7000 Mons
065/31.90.19
NAMUR
ASBL Sesame
Rue de Bruxelles 18
5000 Namur
081/23.04.40
081/26.03.15
Gamblers Anonymous of Marche-en-Famenne
Centre Culturel
Chaussée de l'Ourthe 74
6900 Marche-en-Famenne
0496/27.65.96
ANTWERP
Centrum voor geestesgezondheid Kempen - De Meander
Parklaan 55 bus 17
2300 Turnhout
014/41.09.67
Centrum voor Geestelijk Gezondheidszorg VAGGA
Boomgaardstraat 7
2018 Antwerp
03/256.91.00
LIMBURG
Centra voor alcohol- en andere drugproblemen vzw (CAD Limburg)
Salvatorstraat 25
3500 Hasselt
011/27.42.98
FLEMISH BRABANT
Centrum voor Geestelijke Gezondheidszorg Vlaams-Brabant Oost
Kapucijnenvoer 16
3000 Leuven
016/85.79.79
EAST FLANDERS
Centrum voor Geestelijke Gezondheidszorg Eclips - CAT
Lange Violettestraat 84
9000 Gent
09/233.22.41
Centrum voor Geestelijke Gezondheidszorg Waas en Dender - Delta
078/35.34.35
Vestiging Dendermonde
Koning Albertstraat 14
9200 Dendermonde
[email protected]
Vestiging Lokeren
Uebergdreef 12
9160 Lokeren
[email protected]
Vestiging Sint-Niklaas
Parklaan 14B
9100 Sint-Niklaas
[email protected]
WEST FLANDERS
Centrum voor Geestelijke Gezondheidszorg Noord-West-Vlaanderen
Frère Orbanstraat 143
8400 Oostende
059/50.05.00
Poliklinisch ontwenningscentrum (POC)
Ruddershove 10
8000 Bruges
050/45.23.90
Psychiatrisch ziekenhuis Sint-Amandus
Reigerlostraat 10
8730 Beernem
050/79.95.00
If you want to file a complaint with the Belgian Gaming Commission you can contact them via [email protected].