Responsible Gaming

Betway supports Responsible Gaming. On this page you can find test if your gaming behaviour is problematic. An extensive list of help facilities per province are listed below.

SOS GAMBLING is a free helpline for you and your family or friends. You can reach them 24/7 by phone on 0800/35.777.

In this folder of the Belgian Gaming Commission you can find more information on gaming addiction and where to go if you think your behaviour might be problematic.  



Financial risk or debt are not only at stake. By playing excessively, the player runs other risks which can have a strong negative impact on himself and those around him: anxiety, aggressiveness, isolation, separation, divorce, health problems, depression, suicidal thoughts are other consequences of excessive gambling. In any case, gambling will never be the solution to financial, family or other problems, but will only make them worse. Keeping gambling will not solve gambling debts either.

Talking to a professional about one’s problems can help.

Go to for more information.

Do not hesitate to go to the information and self-help website to take the test to see if your gambling behavior affects your health. In case of financial problems, do not hesitate to ask for help from a competent service in debt mediation or assistance in budget management.

You will find the contact details of these services at the community’s public social welfare centres (CPAS-OCMW) and for Brussels:; for Wallonia:; for Flanders: CAW (lien )  or

Gambling is primarily a form of entertainment but can also lead to a lot of problems.  In that case, it becomes an indispensable part of your life, a real drug, which makes you totally lose control of the situation. This leaflet is not only intended as a preventive action, but to give heart to gambling addicts and remind them that they are not alone in facing the problem. There are people they can count on. 

When are you addicted? Gambling addiction doesn’t happen overnight. It gradually becomes harder to resist the urge to gamble. In the beginning, you perceive gambling as an amusing pastime. Pretty soon, you need more and more money to gamble, you spend more and more time gambling. Borrowed money has to be repaid, and family and friends take second place to gambling. Although you don’t notice it immediately, you become dependent on gambling, and it becomes an obsession. Even if somebody says something to you about it, you continue, at all costs. But you cannot recoup your losses. Gambling becomes your only interest. It isolates you from the outside world and causes you (financial, health) problems. You lose your zest for living. By taking these tips, you can keep gambling fun.    

>  Before starting to gamble : try to set an amount of money and time for you to gamble               

>  Always be aware : how much time it is taking you, and How much it costs you               

>  Don’t try to recoup your losses               

>  Don’t gamble your entire winnings               

>  Bear in mind that ultimately, you will lose more than you will win. 


Are you gambling too much?

This “EIGHT gambling screen” was developed by Sean Sullivan (1999). If you answered “yes” 4 times or more, it may mean that you have a problem. The result of the test may be different, depending on whether you answer how it used to be or how it is now.

To test whether gambling is having an influence on your health, you can complete the following test. Answer the test as honestly as possible.


  1. Sometimes I’ve felt depressed or anxious after a session of gambling
  2. Sometimes I’ve felt guilty about the way I gamble
  3. When I think about it, gambling has sometimes caused me problem
  4. Sometimes I’ve found it better not to tell others, especially my family, about the amount of time or money I spend gambling
  5. I often find that when I stop gambling, I’ve run out of money
  6. Often I get the urge to return to gambling to win back losses from a past session
  7. Yes, I have received criticism about my gambling in the past
  8. Yes, I have tried to win money to pay debts


If you think that gambling is having a negative impact on your health, it would be advisable to talk about it to your doctor or a person you trust. You can also contact an organisation that provides assistance in your area to discuss your concerns.

Pathological gambling was recognised by the World Health Organisation as an illness in 1980.


Useful addresses per province


Association for preventing abuse and protecting players

Rue d'Atois 16

1000 Brussels



Internet and Gambling Disorders Clinic - Department of Psychiatry

Av. Hippocrate 10

1200 Brussels


[email protected]

University Hospital Saint-Luc


Dostoievski pathological gambling clinic

Medical psychiatry and psychology service / Brugmann University Hospital Centre

Place Van Gehuchten 4

1020 Brussels


[email protected]

Clinique du Jeu (gambling clinic) (fr) (nl)


Centrum voor geestesgezondheid Brussel / Houba

Houba de Strooperlaan 136

1020 Brussels


[email protected]


Gamblers Anonymous Brussels

Avenue Henri Jaspar 117

1060 Brussels




Gamblers Anonymous Brussels

Rue du Vautour 2

1000 Brussels


Gamblers Anonymous Brussels


Le pelican asbl

Rue Vanderborght 20

1081 Koekelberg


[email protected]

Le Pelican




Louvain-la-Neuve guidance centre

Certified mental health service

Grand Place 43

1348 Louvain-la-Neuve



[email protected]




Gamblers Anonymous of Liège

Rue de l'Eglise 3

4032 Liège (Chênée)


Gamblers Anonymous (fr)

Gamblers Anonymous (nl)


La Clé outpatients hospital

Boulevard de la Constitution 153

4020 Liège



"Petit Bourgogne" psychiatric hospital centre

Rue Professeur Mahaim 84

4000 Liège



Social centre of the province of Liège

Rue Beeckman 26

4000 Liège






Rue de Biezet 2

7600 Péruwelz




Gamblers Anonymous of Tournai

Rue du Chatêau 19

7500 Tournai



Vincent Van Gogh Hospital - (Charleroi university hospital)

Rue de l'Hôpital, 55

6030 Marchienne-au-Pont


[email protected]


Service de Prévention Ville de Mons - Programme de Prévention et de réduction des risques liés aux assuétudes

Rue de la Seuwe 15

7000 Mons





ASBL Sesame

Rue de Bruxelles 18

5000 Namur



[email protected]



Gamblers Anonymous of Marche-en-Famenne

Centre Culturel

Chaussée de l'Ourthe 74

6900 Marche-en-Famenne





Centrum voor geestesgezondheid Kempen - De Meander

Parklaan 55 bus 17

2300 Turnhout


[email protected]


Centrum voor Geestelijk Gezondheidszorg VAGGA

Boomgaardstraat 7

2018 Antwerp


[email protected]




Centra voor alcohol- en andere drugproblemen vzw (CAD Limburg)

Salvatorstraat 25

3500 Hasselt


[email protected]

CAD Limburg




Centrum voor Geestelijke Gezondheidszorg Vlaams-Brabant Oost

Kapucijnenvoer 16

3000 Leuven


[email protected]

CGG Vlaams-Brabant Oost




Centrum voor Geestelijke Gezondheidszorg Eclips - CAT

Lange Violettestraat 84

9000 Gent


[email protected]

CGG Eclips - CAT


Centrum voor Geestelijke Gezondheidszorg Waas en Dender - Delta


CGG Waas en Dender - Delta

Vestiging Dendermonde

Koning Albertstraat 14
9200 Dendermonde
[email protected]

Vestiging Lokeren

Uebergdreef 12
9160 Lokeren
[email protected]

Vestiging Sint-Niklaas

Parklaan 14B
9100 Sint-Niklaas
[email protected]



Centrum voor Geestelijke Gezondheidszorg Noord-West-Vlaanderen

Frère Orbanstraat 143

8400 Oostende


[email protected]

CGG Noord-West-Vlaanderen


Poliklinisch ontwenningscentrum (POC)

Ruddershove 10

8000 Bruges


[email protected]

AZ Sint-Jan - POC


Psychiatrisch ziekenhuis Sint-Amandus

Reigerlostraat 10

8730 Beernem


[email protected]



If you want to file a complaint with the Belgian Gaming Commission you can contact them via [email protected].


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